Terms & Conditions

Effective Date: June 2025
Last Updated: June 2025

1. General

This website https://myluxtrendstore.online is operated by an independent seller offering physical products with payment on delivery. By placing an order, you agree to the following terms and conditions.

2. Order Process

Orders are placed by submitting your full name, delivery address, and phone number via our order form. After submission:

• You will receive a confirmation call to verify the order.
• Orders are processed and shipped within 24–48 hours where possible.
• Delivery typically takes 2–5 working days, depending on your location.

3. Prices and Payments

All prices are listed in EUR and include VAT (if applicable). Payment is made upon delivery in cash directly to the courier (Cash on Delivery).

4. Delivery

We partner with trusted couriers to ensure fast and secure delivery. In rare cases, delivery times may be extended due to external factors (e.g. holidays, courier delays).

5. Returns and Refunds

As a customer, you have the right to return the product within 14 days of receipt if unused and in original packaging. If you are not satisfied with the product, contact us at info@myluxtrendstore.online to initiate the return process.

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

6. Warranty

All products come with a 2-year warranty against manufacturing defects. For warranty-related issues, please contact our support team via email.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchased product. Product use is at your own discretion and risk.

8. Changes to Terms

We reserve the right to update or modify these terms at any time. Continued use of the website after any changes implies acceptance of the updated terms.

9. Contact Information

If you have any questions regarding these terms, feel free to contact us:
Email: info@myluxtrendstore.online